General Information & Conditions
All bookings are subject to APT’s full terms and conditions as stipulated in the Tasmania 2019 brochure, which form the basis of your contract with us (‘APT’,‘we’, ‘our’). By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these booking conditions, that you agree to them and that you agree to them applying to your holiday arrangements you book with us and which we agree to make, provide or perform (as applicable) as part of our contract with you. References in these booking conditions to your ‘holiday package’ are references to the tour or cruise package you have booked with APT. References to ‘excursion’ are references to short trips or tours included or available as part of your holiday package.
These booking conditions are governed by the law force in Victoria, Australia.
Prices – Deposits – Discounts – Payments
Your booking price will be set out in this brochure unless it is varied by advertising or a special offer, or is changed after the publication date for any reason, including without limitation, to cover changes in government taxes and charges, exchange rate variations, fuel surcharges, airline charges, a force majeure event or other material increases by suppliers. Once you pay your deposit your holiday package price is guaranteed (except for any changes resulting from a force majeure event – see below).
A $200 security deposit per person, per holiday package is required within seven days of booking confirmation. Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. APT reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received by APT within the specified time. All fares and charges are in New Zealand currency. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia or New Zealand. If APT is unable to confirm your reservation, all monies will be refunded.
For all holiday packages in this publication, the following APT cancellation fees apply:
Days of Notice:
Fee Per Person:
100 days or more
Loss of deposit
35% of holiday package price
50% of holiday package price
60-0 days 1
100% of holiday package price
All cancellations must be received in writing by APT and are not effective until this notification has been received. Please see APT Tasmania 2019 Brochure for full cancellation policy terms and conditions.
Included in Holiday Package Price
All coach and travel, accommodation, airport transfers on the first and last day, sightseeing, specified excursions, meals, tour, admissions and the services of a tour director (if minimum numbers are not met, the tour director’s duties may be covered by a driver guide) as stated in your itinerary. The advertised tour price is inclusive of two additional nights accommodation in Hobart plus other additional services being offered by Youtravel Eltham. Please refer to your Youtravel Eltham consultant for full details of additional inclusions and the terms and conditions relating to these. Two additional nights in Hobart are on a request basis and will be confirmed at the time of booking.
Not Included in Holiday Package Price
Airfares (unless stated), airport taxes, laundry, passport and visa fees, gratuities, food not on the regular table d’hôte menu, drinks may or may not be included as indicated in your itinerary, excess baggage, fuel surcharges and optional excursions and gratuities not specified in your itinerary.
Airport transfers are included on the first and last day of the holiday package at designated times. No refund will be given for unused transfers. Transfers cannot be re-routed to other pick-up points or destinations. Passengers who miss the pre-booked transfers must make their own way to/from the ship/hotel at their own expense. Some holiday packages include group transfers from or in between airports/hotels/ships and vice versa. A group transfer is generally a shared transfer departing at a set time and the type of vehicle used will normally be dependent upon the size of the group.
A tour escort is subject to a minimum number of full paying passengers traveling from New Zealand. Any cancellations due to no escort will result in standard cancellation fees. Superdeals & Special Offers. Conditions Apply. For full terms and conditions relating to any Superdeal or special offer on your booking, please go to www.aptouring.com.au/specialdeals.
Other Special Offers
Special Deals and Special Offers other than those advertised in the brochure may be promoted by APT after the brochure is released. These new special deals/offers do not apply to existing bookings unless otherwise stated.
In more remote places, hotel standards may not be quite as high as in major centres. APT endeavours to utilise the most suitable accommodation available in each destination to ensure that passengers enjoy high levels of cleanliness, comfort and service. The hotels listed in this brochure will be used on almost all holiday packages, however, if a change is necessary for any reason, APT will endeavour to ensure that alternative accommodation is of an equivalent standard to those shown.
A limited number of single rooms may be available by request at time of booking your holiday package. Guests have to pay a solo supplement upgrade should they no longer wish to share with someone during the tour.
APT Deposit Cancellation Peace of Mind
Applicable when an upfront fee of $95 per person is paid with your deposit. The holiday package can be cancelled prior to the final payment date and your deposit will be retained as an APT holding credit to be used for future bookings. If Deposit Cancellation Peace of Mind is claimed, monies held must be used on a future tour and cannot be redeemed against the original tour departure date. Deposit held in credit will exclude fees imposed by third parties, including but not limited to air travel, rail travel and hotels. When booking airfares through APT (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the credit being held. APT Deposit Cancellation Peace of Mind applies to new bookings only and is only valid up until 100 days prior to travel. After three years, unused credit funds will incur the original cancellation conditions as per brochure. This does not replace travel insurance, which you are required to purchase at the time of booking.
Travel Insurance is not included in your holiday package. For your protection, you are required to purchase comprehensive travel insurance that includes (without limitation) coverage for the full cost of your holiday package, medical expenses, loss of luggage, land content and airfare charges that may occur due to cancellation, impossibility of performance or other frustration, disruption, loss of deposit or strikes, and provide a copy to us.
Travel Information & Documents
After booking you will receive an invoice with all important information relevant to your holiday package. We strongly recommend you check the details carefully and read the included information. Please ensure that you check your flight timings carefully on your tickets, particularly early am departures. Approximately 21 days before departure you will receive your eticket together with your final itinerary. However in the case of late bookings, charges or late payment, tickets may be emailed to you.
Where a special request (e.g. diet, room location, twin or double bedded room, a particular facility at a hotel, flight seat requests and/or particular meals) is an important factor in your choice of holiday, you must advise us when your booking is made. APT will pass your request onto the hotel, airline or other supplier but cannot guarantee that it will be accommodated. APT will also pass on any dietary requests to the airline but we strongly recommend that you check directly with the airline once your tickets have been issued. The provision of any special request does not constitute a term of your contract with us. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.
Credit Card Surcharges
If you pay APT by credit card, a surcharge of between 1% and 3% will be added your tour price.